Boost Mobile Error 104 Troubleshooting Guide

In this guide, I will outline troubleshooting steps for resolving Error 104 on Boost Mobile devices.

Troubleshooting Steps for Device and Connection

• Press and hold the power button on your device until the power off screen appears.
• Slide to power off the device.
• Wait for a few seconds and then press the power button again to turn the device back on.

Check Mobile Data Connection

• Go to Settings on your device.
• Tap on Network & Internet.
• Check if Mobile Data is turned on.
• If it is off, toggle the switch to turn it on.

Reset Network Settings

• Go to Settings on your device.
• Tap on System.
• Tap on Reset options.
• Tap on Reset Wi-Fi, mobile & Bluetooth.
• Tap on Reset settings.
• Confirm the reset.

Updating Contact Information and Messaging Preferences

To update your contact information and messaging preferences on your Boost Mobile device, follow these simple steps:

1. Update Contact Information: Go to your phone’s settings and locate the “Contacts” or “Address Book” option. Select the contact you wish to update and tap on the “Edit” button. Update the contact’s information such as phone number or email address, and then save the changes.

2. Set Messaging Preferences: To customize your messaging preferences, open your messaging app and access the settings menu. Look for options such as notification settings, message tone, and message delivery reports. Adjust these settings according to your preferences and save the changes.

3. Manage Message Blocking: If you want to block or unblock specific contacts from messaging you, go to your messaging app settings and find the “Block/Unblock” feature. Add the phone numbers or contacts you wish to block, or remove them from the block list if you want to receive messages from them.

Remember to regularly update your contact information and messaging preferences to ensure smooth communication with your contacts. If you encounter any issues or errors while updating this information, consult your device’s user manual or contact Boost Mobile customer support for assistance.

Optimizing Messaging Apps and Services

• Close any unnecessary apps running in the background:
  • Open Task Manager by pressing Ctrl+Shift+Esc
  • Locate any apps consuming high resources and end task
    
• Clear cache and data of messaging apps:
  • Go to Settings on your device
  • Find the Apps section and locate your messaging app
    
  • Select Storage and choose to Clear Cache and Clear Data
• Update messaging apps:
  • Go to Google Play Store or Apple App Store
  • Search for your messaging app and tap on Update
  • Wait for the app to update and restart your device

Reset and Update Procedures for Optimal Performance

If you are experiencing Error 104 on your Boost Mobile device, there are a few simple steps you can take to troubleshoot and resolve the issue. Here are some reset and update procedures that can help improve your device’s performance:

1. Restart your device: Sometimes a simple restart can solve many common issues. Turn off your device, wait a few seconds, and then turn it back on to see if the Error 104 persists.

2. Check for software updates: Make sure your device’s operating system is up to date. Go to the settings menu, select “Software Update,” and check for any available updates. Install the updates if there are any to ensure your device is running the latest software.

3. Clear cache: Clearing the cache can help resolve software bugs and glitches that may be causing Error 104. Go to the settings menu, select “Storage,” and then “Cached Data.” Clear the cache and see if the issue is resolved.

4. Reset network settings: Sometimes network settings can cause errors like Error 104. Go to the settings menu, select “Network & Internet,” and then “Reset Network Settings.” This will reset your Wi-Fi, LTE, and cellular network settings to default.

5. Factory reset: If the above steps do not resolve the issue, you may need to perform a factory reset. Please note that a factory reset will erase all data on your device, so make sure to back up your important files before proceeding. Go to the settings menu, select “System,” and then “Reset options.” Choose “Erase all data (factory reset)” and follow the on-screen instructions.

Frequently Asked Questions

Why is my boost mobile internet not working?

Your Boost Mobile internet may not be working due to weak or fluctuating signal strength. Try checking the signal strength and ensuring it is strong and stable. Additionally, restarting your hotspot device can often resolve minor connectivity issues.

Why does my boost phone say message blocking is active?

Your Boost phone may display the message “message blocking is active” because SMS is disabled for your account or because you’ve blocked the person you’re trying to text.

Why is my boost mobile phone not sending text messages?

Your Boost Mobile phone may not be sending text messages because you may not be dialing a 10-digit number for SMS or MMS messages. Additionally, ensure you have data available on your plan if sending an MMS. Check that the contact information you’re using is correct and up-to-date.

Why is my phone not sending messages to certain numbers?

Your phone may not be sending messages to certain numbers due to various reasons such as being blocked by the recipient, network issues with your carrier, or technical issues with your device. Try restarting your phone, checking for updates, clearing the messages cache, or ensuring your SIM card is properly installed to troubleshoot the issue.