Bluetooth Headphones Connected But No Sound Fix


  • Select your Bluetooth headphones as the default playback device in Windows 11 settings
  • Check volume settings on both your device and headphones
  • Enable Bluetooth Support Service in the Services window
  • Update the Bluetooth driver on your computer

Are you experiencing issues with your Bluetooth headphones connected but no sound? Let’s explore some solutions to fix this common problem.

Selecting the Default Playback Device

To select the default playback device for your Bluetooth headphones on Windows 11, follow these steps. First, right-click on the speaker icon in the taskbar and select “Open Sound settings.” Next, scroll down to the “Advanced sound options” section and click on “App volume and device preferences.” Here, you can set your Bluetooth headphones as the default playback device for both your system sounds and specific apps.

If your Bluetooth headphones are still not producing sound after setting them as the default playback device, you may need to check the device manager. To do this, right-click on the Start button and select “Device Manager.” Look for your Bluetooth headphones under the “Audio inputs and outputs” section. Right-click on them and select “Properties.” Check if the device status is working properly and update the device driver if necessary.

If updating the device driver does not solve the issue, you can also try restarting your computer. Sometimes a simple reboot can resolve connectivity issues with Bluetooth devices. Additionally, make sure that your Bluetooth headphones are fully charged and within range of your laptop or computer.

If you are still experiencing sound issues with your Bluetooth headphones, you can try troubleshooting the audio playback settings. Right-click on the speaker icon in the taskbar and select “Sound settings.” Under the “Output” section, select your Bluetooth headphones and click on “Device properties.” Here, you can adjust the volume levels and troubleshoot any sound issues.

Ensuring High Audio Level

  • Check volume settings on your device:
    • Make sure the volume is turned up on your device.
    • Ensure that the volume is not muted or set too low.
  • Check volume settings on your headphones:
    • Adjust the volume on your headphones to a comfortable level.
    • Ensure that the volume is not muted on your headphones.
  • Check audio settings on your device:
    • Go to the audio settings on your device and make sure the output is set to your Bluetooth headphones.
    • Adjust any equalizer settings to enhance the audio output.

Enabling Bluetooth Support Service

To enable Bluetooth support service, follow these steps:

1. Press Windows Key + R to open the Run dialog box.

2. Type services.msc and press Enter to open the Services window.

3. Scroll down and locate the Bluetooth Support Service.

4. Right-click on Bluetooth Support Service and select Properties.

5. In the Properties window, set the Startup type to Automatic.

6. Click on Start under Service status to start the service.

7. Click Apply and then OK to save the changes.

8. Restart your computer to apply the changes.

By enabling the Bluetooth Support Service, you should be able to resolve the issue of Bluetooth headphones being connected but no sound coming through. If you are still experiencing problems, you may need to troubleshoot further or seek assistance from a professional.

Remember to always ensure that your audio headset is properly connected to your laptop and that the Bluetooth settings are correctly configured. Additionally, make sure that your Windows 11 operating system is up to date and that your device meets the system requirements for Bluetooth connectivity.

If you are using a Surface Go or a device with LPDDR RAM, you may need to adjust your settings to optimize Bluetooth performance. You can also try adjusting the settings in the context menu of your Bluetooth device to ensure that the connection is stable.

For additional support and troubleshooting tips, you can also visit forums like Reddit, where users share their experiences and solutions to common Bluetooth issues.

Updating the Bluetooth Driver

If you are experiencing issues with your Bluetooth headphones being connected but not producing any sound, it may be due to an outdated Bluetooth driver. To fix this problem, you will need to update the driver on your computer.

1. Check the current Bluetooth driver version on your computer:
– Go to Device Manager by right-clicking on the Start button and selecting it from the context menu.
– Expand the Bluetooth category and find your Bluetooth adapter.
– Right-click on it and select Properties.
– Go to the Driver tab and note down the current driver version.

2. Download the latest Bluetooth driver:
– Visit the website of your computer’s manufacturer or the Bluetooth adapter manufacturer.
– Look for the latest driver for your specific model and download it.
– Make sure to download the driver compatible with your operating system.

3. Install the updated Bluetooth driver:
– Go back to Device Manager and right-click on your Bluetooth adapter.
– Select Update driver and choose to browse for the driver software on your computer.
– Locate the downloaded driver file and follow the on-screen instructions to install it.

After updating the Bluetooth driver, restart your computer and try connecting your Bluetooth headphones again. This should resolve the issue of them being connected but not producing sound.

If you continue to experience problems, you may need to troubleshoot other potential issues such as audio settings, conflicting software, or hardware malfunctions. Feel free to seek further assistance from online forums like Reddit or technical support from the manufacturer of your device.


Why is my Bluetooth connected but no sound?

Your Bluetooth is connected, but there is no sound. Ensure that the speaker is paired correctly with the Bluetooth device and check that the volume levels on both the speaker and the device are set to an appropriate level. Adjust the volume as needed to hear sound.

Why wont my Bluetooth headphones make sound?

Your Bluetooth headphones may not make sound due to a low battery, which can cause connection issues and poor audio quality.

Why is there no sound through my headphones?

There is likely no sound through your headphones because the audio jack may be bent or broken, the cable may be damaged or exposed, or the headphones themselves may be damaged. Check the audio jack, cable, and headphones for any physical damage.

Why is my Bluetooth connected to voice but not music?

Your Bluetooth may be connected to voice but not music due to incorrect Bluetooth service configuration. Adjusting the device’s properties to enable the necessary services could resolve the issue. If it persists, consider checking for driver issues by updating or rolling back the driver.