Can’t Import All Photos from iPhone: Troubleshooting Guide

One of the reasons why iPhone users purchase an iPhone is for the easiness of transferring photos from their iPhone to their PC.
However, there are some iPhone users who say that they are unable to import all photos from their iPhone to their computers.
If you are also troubled with the issue of not being able to import all photos from your iPhone to your PC, here are a couple of troubleshooting tips to help you resolve this connection issue.

  • iPhone photos can be exported from the Photos app, but some users might encounter issues when trying to import them.
  • Check if your iPhone is connected to your computer, and then try running the built-in Photos app.
  • If your iPhone photos are not importing, you might need to update your camera driver.

Update iTunes

  1. To update iTunes, press the Windows key + I hotkey, and select the Check for updates option.
  2. Then, press the Install option to confirm.
  3. For 32-bit Windows 7, update iTunes to version 12.6.1 or later.
  4. For 64-bit Windows 7, update iTunes to version 12.6.1 or later.
  5. Open the App Store app on your iOS device.
    Open the App Store app on your iOS device.
  6. Press the Updates option.
    Press the Updates option.
  7. Then, press the Update button.

Change your USB Port

  1. Many users reported that a USB port was faulty. Therefore, try connecting your iPhone to another USB port.
    Many users reported that a USB port was faulty. Therefore, try connecting your iPhone to another USB port.
  2. Reboot your PC
    In some cases, rebooting your PC can fix the problem. Try to power on your PC, and then try to import pictures again.
  3. Update your iPhone
    Make sure that your iPhone is updated to the latest version of iOS.

Update iPhone Software

  1. Plug your iPhone into your computer with a Lightning cable.
  2. Select your iPhone.
    Select your iPhone.
  3. Select Check for Update.
  4. If an update is available, click Download and Install.

Check your iPhone battery

  1. If your battery is old, it might not be able to supply enough energy.
  2. Unplug your device
    Unplug your iPhone from charger or any other external device before importing photos from iPhone.
  3. Check your iPhone storage
    You can use Photos app to see how much storage is left in your device.
  4. Check your iPhone memory
    Go to Settings > General > iPhone Storage.
  5. Check if there is enough memory left to import photos from iPhone.

Charge your iPhone battery

  1. Connect your iPhone to your PC
    Connect your iPhone to your PC
  2. Unlock iPhone
    Enable USB Debugging
    Enable iCloud Photo Library
  3. Delete iCloud Photos Library
  4. Manually add the photos
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