Can’t Get Netflix on Samsung TV: Troubleshooting Guide

Netflix is one of the most popular streaming platforms, and it’s available on almost every device out there.
However, there are some users that can’t get Netflix on Samsung TV, and today we’re going to show you how to fix this problem.

• Netflix is one of the most popular streaming services, and many people use it to watch their favorite shows and movies.
• Samsung smart TVs are usually compatible with Netflix, but users reported that they can’t get the streaming service on their TV.
• To start troubleshooting this problem, try changing your DNS settings.

Change DNS settings

1. Open Settings on your TV.
2. Navigate to Network settings or Network and Internet.
   
3. Select DNS settings.
4. Enter the default DNS address as 8.8.8.8 and click OK.
5. Restart your television and check if the problem persists.
   
6. Change network settings
   Open Settings on your TV.
7. Navigate to Network settings or Network and Internet.
   
8. Select Network settings.
9. Select Wired settings.
10. Select Power Saving.
    
11. Disable Power Saving settings.
12. Restart your television and check the Netflix error.
13. Change DNS settings
    Open Settings on your TV.
14. Navigate to Network settings or Network and Internet.
    
15. Select Network settings.
16. Select Wired settings.
17. Select Advanced.
18. Select DNS Settings.
19. Enter the default DNS address as 8.8.8.8 and click OK.
20. Restart your television and check the Netflix error.

Turn off any VPN

1. Check and reset your DNS settings
   Update your IPTV app
2. Reset your IPTV app
3. Wipe the cache of your IPTV app
   
4. Disable your firewall
5. Re-install the IPTV app

Check Netflix region

1. Netflix works on a region-specific basis.
   
2. Therefore, if Netflix isn’t working, that’s due to the region setting on your Samsung TV.
3. Change the region settings on your Samsung TV to US and see if the issue persists.
4. Check Samsung TV model
   Netflix is applicable only on Samsung TV models.
5. Therefore, if your TV isn’t a Samsung model, you cannot stream Netflix on it.
6. Check the model number of your TV and see if it’s a Samsung model.
   
7. Check Internet speed
   Netflix streaming requires a stable internet connection.
8. Therefore, if Netflix isn’t working, there could be an issue with your internet connection.
9. Check your internet connection speed and see if there’s any drop in speed.
10. Check if your Netflix account is linked with your Samsung TV
    Netflix requires you to link your account with your Samsung TV.
11. Therefore, if Netflix isn’t working, you’re probably not signed in.
12. Log in and see if the issue persists.

Check TV cable

1. Unplug the HDMI cable and check if the error is resolved. If the issue still persists, try connecting the cable to a different HDMI port on the TV.
   
2. Reboot the TV
   Try removing the power cable from the TV for a few minutes and plug it back.
3. Check TV settings
   Go to your TV’s Settings Menu > click on General Settings > then check if TV input is set to the correct HDMI input.
4. Check TV firmware
   Go to your TV’s Settings Menu > click HDMI > click Update Device Software.
5. Check HDMI cable
   Try connecting your TV to a different HDMI port and see if it resolves the issue.
6. Try another HDMI cable
   Try connecting your TV to a different HDMI cable and see if it resolves the issue.