Understanding function key keypad: Troubleshooting Guide

With Windows 10, Microsoft has introduced a new function key layout, but many users reported issues when they try to install the software.

• The function key keypad on Windows is used to access certain functions from the keyboard.
• If you experience any issues with the function key keypad on your PC, it is most likely due to driver issues.
• A function key replacement tool might help fix this issue, so check it out below.

Run the Hardware and Devices troubleshooter

1. Press Windows + I to launch the Settings app, and select Troubleshoot from the left pane.
2. Select Additional troubleshooters from the right pane, and click on Run the Hardware and Devices troubleshooter.
   
3. Follow the on-screen instructions to complete the troubleshooting process.

Check the keyboard driver

1. The keyboard driver needs to be updated for the key to work properly.
2. Press the Windows key + X and select Device Manager from the list.
3. Expand the Keyboards section.
   
4. Right-click on the problematic keyboard and select Update driver.
5. Search for the drivers and install the latest one.
6. Disable Windows key
7. Hold down the Windows key and press the I key.
   
8. Select Change keyboard settings.
9. Deselect the Windows key to disable it.

Check BIOS settings

1. Press the Windows key + I to open the Settings app, and then choose Update & Security.
2. Click on Recovery from the left pane, and click on Advanced startup from the right pane.
   
3. Click on Restart now under Advanced startup, and wait for the restart.
4. Press F12 to open the Boot Order menu, and make sure the Keyboard option is selected.
5. Save the changes and restart your PC.

Disable secure boot in BIOS

1. Some users have reported success disabling secure boot in their BIOS. Press the Win + X keys on the keyboard, select Power Options on the right-hand pane, and go to Startup & Power.
   
2. Click on the Secure Boot tab, and deselect the Enable Secure Boot option.
3. Save the settings, and restart your PC.
4. Disable any third-party keyboard drivers
   Some third-party keyboard drivers may interfere with your keyboard, which is likely causing the issue. To disable them, go to Device Manager and locate any keyboard driver.
5. Right-click on the device, select Uninstall device, and follow the on-screen instructions to complete the process.