Troubleshooting a Green Screen Error on Windows

A green screen error can occur on both Windows 10 PCs and laptops.
A green screen error indicates a problem with graphics drivers, however, the problem can also happen due to faulty hardware.
In this Windows 10 guide, we have listed a few potential resolutions to the green screen error, and solutions to fix the error.

  • The green screen of death happens when the system encounters an internal error and the user needs to restart Windows.
  • Fixing this error requires a quick reboot or a quick system repair.
  • You can write the Windows recovery key on a clean piece of paper and restart with F8.

Update your drivers

  1. Go to Device Manager, expand the Display adapters section, right-click your display adapter, and choose Update driver.
  2. If your display driver is out of date, click the Search automatically for drivers option.
    If your display driver is out of date, click the Search automatically for drivers option.

Run the Hardware and Devices troubleshooter

  1. Press the Windows key + S hotkey to open Search.
  2. Type troubleshoot in the search box, and click on the relevant search result.
  3. Click Additional troubleshooters to open the window shown directly below.
  4. Scroll down to the Hardware and Devices troubleshooter, and click on Run the troubleshooter.
    Scroll down to the Hardware and Devices troubleshooter, and click on Run the troubleshooter.
  5. Then select the Apply repairs automatically option on the window that will open.
  6. Restart Windows, and press the Win key + S hotkey to open Search.
  7. Type troubleshoot in the search box, and click on the relevant search result.
  8. Click Additional troubleshooters to open the window shown directly below.
  9. Scroll down to the Hardware and Devices troubleshooter, and click on Run the troubleshooter.
    Scroll down to the Hardware and Devices troubleshooter, and click on Run the troubleshooter.
  10. Then select the Apply repairs automatically option on the window that will open.

Update your graphics driver

  1. Go to Device Manager and right-click on the driver.
  2. Choose Update driver from the menu.
  3. Choose Search automatically for drivers.
  4. Restart your PC.
    Restart your PC.

Change your monitor resolution

  1. To change your monitor’s resolution, open the Settings app and navigate to the Display section. Now locate your monitor on the list, and click Advanced display settings.
  2. Next, click the Monitor tab shown directly below.
    Next, click the Monitor tab shown directly below.
  3. Then select the Resolution option.
  4. Select a resolution lower than your maximum resolution.

Run the DirectX Diagnostic Tool

  1. Press the Windows key + R hotkey to open Run.
  2. Enter dxdiag in the Open box, and press the OK button.
    Enter dxdiag in the Open box, and press the OK button.
  3. Click the Display tab on the window that opens.
  4. Then select the Monitor tab.
  5. Select the Monitor drop-down menu.
  6. Select Monitor Properties from the Windows Display Options.
    Select Monitor Properties from the Windows Display Options.
  7. Next, click the Settings button for the Monitor Properties window that opens.
  8. Select the Monitor tab.
  9. Click the Advanced button.
  10. Then select the Performance tab.
  11. Select the Refresh Rate drop-down menu.
  12. Select the 60 Hz refresh rate option.
  13. Click the Apply and OK buttons.
    Click the Apply and OK buttons.

Run the CHKDSK tool

  1. Launch Command prompt as administrator.
  2. Then type the sfc /scannow command and press Enter. This command will scan the system and repair any corrupted files.

Change your windows color depth

  1. Right-click the desktop and select Personalize.
  2. Select the Display option.
    Select the Display option.
  3. In the Display Properties window, click the Advanced Color Settings link.
  4. Click the Color Management tab.
  5. Click on Change display settings, then, in the Color tab, select High-performance mode.

Change your display adapter settings

  1. Right-click on your display adapter icon on the taskbar
    Select Properties from the context menu
    Select Advanced Display Settings from the properties window
  2. Go to the Adapter tab
    Under Rendering, select Power Saving Mode
  3. Click the drop-down box next to the First use option
  4. Select Low Power
    Select Low Power
Scroll to Top