Troubleshooting tips: how to update your Facebook account to new version

Facebook is undoubtedly one of the most used social media networks worldwide, with 2.32 billion active users per month.
However, there’s no reason why you shouldn’t benefit from updates.
In fact, as Facebook updates, it so happens that users may experience glitches, errors, and bugs.

• If your Facebook account doesn’t update, it will probably mean you’re having issues with your subscription.\n This is common, so you shouldn’t worry about it.

Check if your account is locked out

1. 1. Go to the Facebook login page.
2. 2. Enter your login details.
   
3. 3. If Facebook asks you to enter your password for security reasons, enter it.
4. 4. After logging in, go to Settings > General.
5. 5. Open Your Facebook Information.
   
6. 6. If your account is locked out, a blue notice appears.
7. 7. Click Unlock.

Check if you have the latest version of the Facebook App

1. From your desktop, open the browser.
2. Type the URL of Facebook.com and click on the Enter key or click on the browser’s icon.
   
3. A Facebook login page will open. Enter your login details and click the Login button.
4. In the Facebook app, locate and click on the Menu icon.
5. Scroll down to Settings, click on it, and then click on the Help and Support.
6. A Troubleshooting window will open. Under it, locate and click on the Update Your Facebook App.
7. A confirmation window will open, click Yes to update the Facebook app.
   

Check your internet connection

1. Check if the internet connection is up and running.
   
2. Test your internet connection, go to a website like †̃whatsmyip’, and see if your IP is numerical.
3. If not, try connecting your modem/router to your PC and check again.
4. Restart your PC
   Sometimes, simply restarting your PC can help fix Facebook login issues.
5. Try restarting your PC, see if the issue still persists, and if it does, try the next method in this article.

Check if the Facebook app is up to date

1. Open the Facebook app on your device and tap on the profile picture at top right.
2. Check if the app has a notification badge.
   
3. If the badge says there is an update available, then follow the instructions below.

Check your device settings

1. If you are using Facebook app, check if your plan has data limit.
2. If you are using a Windows device, ensure that you have allowed Facebook app to access your contacts, location etc.
   
3. If you are using Facebook app, check if the app is up to date.
4. If you are using Facebook app, check if you have downloaded the latest version.