However, some HP users have reported that their Pavilion laptops randomly shutdown. The laptop shuts down without warning, and users cannot turn it back on.
Consequently, users need to troubleshoot this problem.
In this article, we will explore the best solutions to fix this problem.
- HP Pavilion laptops are among the most popular devices among laptop users, and many users have reported that their laptops shut down randomly.
- Since the HP Pavilion laptops may shut down randomly for a variety of different reasons, we have listed some of the most common solutions.
Change power settings
- Open the Power icon in the taskbar.
- Select the Change plan settings option.
- Click the Change advanced power settings option.
- Click Change settings that are currently unavailable under Shutdown settings, and then click the Power button.
- Move the Shutdown setting to 5 minutes.
Change power plan
- Go to Start and type power plans.
- Click on the first result, Power Options.
- Go to Choose what the power buttons do.
- Select Change plan settings.
- Click the + sign next to Modify plan settings, and choose the Change advanced power options.
- Make sure the Show additional plans box is checked.
- Click to select Change advanced power settings.
- Change the maximum battery capacity setting to 0%.
- Click Apply and OK to save the changes.
Check hard drive
- If your HP Pavilion laptop does not turn on, it’s probably because of a faulty hard drive.
- If the hard drive is not working properly, it’s not ready to boot the OS.
- Perform a hard drive test to check its health.
- Open the laptop and remove the battery.
- Remove the CMOS battery for 5-10 minutes.
- Reinsert the battery and turn on the laptop.
Perform a clean boot
- Click on the Windows key, then type msconfig, right-click on the result, and select Run as administrator.
- In the System Configuration window, click on the Services tab, then check Hide all Microsoft services, and click on Disable all.
- Click Apply and OK to save changes.
- Click on the Startup tab, and uncheck Load startup items.
- Click on the Services tab, and uncheck Hide all Microsoft services.
- Click on Disable all, click on Apply, and OK to save changes.
- Restart your computer.
Perform a System Restore
- To perform a system restore using Windows, press the Windows key + X hotkey.
- Select the Power option on the Win + X menu to open a window in the image directly below.
- Select the Shut Down option.
- Press the Restart option on the Shut Down window if asked.
- Then, select the Troubleshoot option on the Shut Down window.
- Click Advanced options to open the tab shown in the snapshot directly below.
- Select System Restore to open the window in the snapshot directly below.
- Click the Next button.
- Select the restore point you want to roll back to if the Shutdown error 0X80240031 option is selected.
- Click the Finish button.