Fixing logitech c920 Windows 8 Driver Errors

Many users reported the Windows 8 driver error with logitech c920 webcam.
> I cannot get the webcam to work with my windows 8 laptop. The webcam and > microphone worked fine with my windows 7 laptop, but now whenever I try > installing the webcam driver in windows 8, the device manager seems to fail > and says this:
> “The webcam cannot start. (Code 10)”
In the guide below, we’ll be covering a few troubleshooting tips to help you resolve the logitech c920 driver error.

  • The Logitech c920 driver error may occur because the newer Logitech camera doesn’t work with Windows 8.
  • To fix the issue, run the built-in troubleshooter or reinstall the driver.

Remove the driver completely

  1. To uninstall the driver, open Device Manager.
  2. Go to View and select Show hidden devices.
  3. Locate your Logitech device driver and right click it. Choose Uninstall device from the menu.
  4. If prompted, click Uninstall and follow the instructions on the screen to complete the process.
    If prompted, click Uninstall and follow the instructions on the screen to complete the process.
  5. Restart your computer.
  6. Download the Logitech C920 driver from the official website.
  7. Once the download is complete, double-click on the downloaded setup file and follow the on-screen instructions.
    Once the download is complete, double-click on the downloaded setup file and follow the on-screen instructions.
  8. Now, launch the Logitech SetPoint software.

Uninstall and reinstall the driver

  1. Press Windows + I to open the Settings app, and select the Device Manager option.
  2. Click the arrow next to the Logitech entry to expand it, right-click the entry, and select the Uninstall option.
    Click the arrow next to the Logitech entry to expand it, right-click the entry, and select the Uninstall option.
  3. Click Yes in the confirmation prompt to uninstall the Logitech driver.
  4. Then, restart Windows.
  5. Install the Logitech driver

Run the SFC scan

  1. Press the Windows key + X hotkey to open the Win + X menu.
  2. Select Command prompt (Admin) to open an elevated Command prompt window.
    Select Command prompt (Admin) to open an elevated Command prompt window.
  3. Input sfc /scannow in the Command prompt window and press Enter.
  4. Wait for the scan to complete.

Run the DISM scan

  1. Press the Windows key + S, type cmd, and select Run as administrator under Command prompt.
  2. Type the command below and hit Enter: DISM.exe /Online /Cleanup-image /Restorehealth
  3. Wait for the command to finish (it might take a while).
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