How to Fix pc Won’t Turn off: 5 Easy Steps to Fix it

But sometimes, the system won’t turn off. This can be extremely frustrating, especially if you’ve got work to do.
Several users reported that their systems won’t turn off, and that’s the reason we decided to come up with some of the best solutions to fix them.

• The pc won’t turn off issue is usually caused by overheating, power outage, or malware.
• You can fix this issue by updating your drivers with a third-party tool.

Turn off Unplug and Restart the PC

1. Press Win + X keys simultaneously, choose Power Options.
2. Click on Choose what the power buttons do.
3. In the Startup and power button options, click on Shutdown.
4. Now, select Shutdown, and choose Shut down or sign out.
   

Reboot the computer in Safe Mode

1. Press the Start button + the Power button.
2. Select the Restart option.
   
3. Select Troubleshoot > Advanced Options.
4. Click the Restart button when prompted.
5. Select Troubleshoot > Startup Settings.
6. Click Restart when the restart process is completed.
   

Run SFC and DISM scans

1. Press Windows Key + X and choose Device Manager from the list.
   In the Device Manager window, locate your Intel HD Graphics 620 driver, right-click it and choose Uninstall device.
   Now, click the Scan for hardware changes button. The scan process might take a while, so don’t interrupt it.
   After the scan is finished, if any changes were found click the Apply option and restart your PC.

Restore to a previous point

1. Press Windows key + I to open the Settings app.
   Select Update & Security.
   Select Recovery from the left pane.
   Now click on Go back to an earlier build.
2. Follow the on-screen instructions to complete the process.
   

Perform a Clean boot

1. Press the Windows + R keys to launch the Run utility.
2. In the Run box, type msconfig and press Enter.
   
3. Click the Services tab.
4. Select the Hide all Microsoft services box and press Disable all button.
5. After disabling all services, click the Apply and OK buttons.