However, users also report PCI encryption decryption controller issues with their systems. This issue can stop you from saving files.
- The PCI Encryption Decryption Controller is known to cause issues with the OS.
- This driver is mostly encountered on Windows 8 and Windows 10.
- The pci_decrypt_action_not_allowed_driver_error can lead to system crashes.
Check the Encrypted drives
- Using a script or a software tool, check if you have encrypted drives.
- If some’re encrypted, check if their encryption is working properly.
- Check for the Encryption Key
Using Device Manager, check if the Encryption key is available.
- If not, right-click the PCI Encryption Controller and select Update driver.
- Browse for the driver and install it.
Perform a clean boot
- Press Windows + R to open Run, type msconfig, and hit Enter.
- Go to the Services tab, double-click on Hide all Microsoft services, and uncheck Hide all Microsoft services.
- Go to Startup, uncheck Load startup items, and hit OK.
- Restart your computer.
- Check if it helps.
Run the SFC and DISM scan
- First, open the Run accessory by right-clicking the taskbar and selecting Run.
- Input sfc/scannow in Run’s Open box, and press the OK button.
- After doing that, the System File Checker will scan for corrupted system files.
- Press the OK button if it finds any corrupted system files.
- Next, press the OK button again to close the System File Checker.
- Click the Start button, and enter appwiz.cpl in the Start search utility.
- Click All apps on the search results to open a list of software installed on your PC.
- Select the Programs and Features option to open the window shown directly below.
- Click the Uninstall button for PCI Encryption Decryption Controller, and the uninstall process will begin.
- Thereafter, restart Windows if prompted.
- Thereafter, double-click the DISM.
- Click the Scan for hardware changes option on the DISM window.
- Then, select PCI Encryption Decryption Controller as the Drive to scan for hardware changes.
- Press the Check button for the PCI Encryption Decryption Controller to scan for hardware changes.
- Go to Settings > Update & Security.
- Click on Recovery from the left pane.
- Click on Reset this PC.
- Select the Keep my files option.
Perform a system restore
- Press Windows Key + R to open Run.
- Type restore in the text box and press Enter to run System Restore.
- If System Restore opens, click on Next.
- Choose a restore point and click on Next.