Dealing with the keys on my laptop are not working properly: A Step-by-Step Guide

Some users have reported that certain keys on their laptop, such as F1, F12, and F3, do not work properly.
This can cause a big problem, and today we’ll show you how to fix this problem once and for all.

  • Keyboard keys not working can be annoying, but don’t worry.
  • There are several causes: a faulty keyboard, a faulty USB port, or even bad drivers.
  • The keyboard keys not working in Windows 10 most likely result from the incorrect keyboard settings.

Perform a Clean Boot

  1. Type msconfig in the Search bar, and click on the relevant search result.
  2. In the System Configuration window, click on the General tab.
    In the System Configuration window, click on the General tab.
  3. Now, uncheck the Load Startup Items and Load System Services options.
  4. Click on the Services tab.
  5. Disable all the services in the Startup type drop-down menu.
  6. Click OK and restart your computer.
    Click OK and restart your computer.
  7. Check your keyboard key in Device Manager
  8. Change the keyboard driver
  9. Update the keyboard driver
  10. Reset your keyboard
    Reset your keyboard

Uninstall the Keyboard driver

  1. Press the Windows key + X keys, and select Device Manager from the list.
  2. Locate the Keyboard Controller entry, right-click on it, and select Uninstall device.
  3. On the Confirm Device Uninstall window, click the Uninstall button.
  4. Restart your PC for the changes to take effect.
    Restart your PC for the changes to take effect.
  5. Try reinstalling the keyboard driver.

Update the Keyboard driver

  1. Press the Windows key + S, type Device Manager, and click on the relevant search result.
  2. Double-click on the Keyboards category to expand it.
    Double-click on the Keyboards category to expand it.
  3. Right-click on the desired keyboard, and select Update driver from the context menu.
  4. Select the Search automatically for drivers option and click on the Next button.
  5. Windows will now attempt to update the keyboard’s drivers automatically.

Repair the Keyboard

  1. Press the Win + X keys and open Device Manager.
    Press the Win + X keys and open Device Manager.
  2. Go to Keyboards and expand it.
  3. Right-click on the problematic keyboard and click on Properties.
  4. Click on the Driver tab and click on the Roll Back Driver button.
  5. Then follow the onscreen instructions.
  6. Reset the Keyboard Settings
    Press the Win + X keys.
  7. Open Device Manager.
    Open Device Manager.
  8. Expand Keyboards and find the problematic keyboard.
  9. Right-click on it and choose Properties.
  10. Go to the Power Management tab and uncheck the Allow the computer to turn off this device to save power unticked.
    Go to the Power Management tab and uncheck the Allow the computer to turn off this device to save power unticked.
  11. Click OK to save the changes.
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