What is problem signature?

The error is a problem signature cannot be determined. As a result, some software, including Microsoft Office applications, will refuse to run.
The problem is specific to Windows 10, and many other users have reported the same problem.

  • When you’ve been using your Windows 10 PC for a while, it is inevitable to encounter certain errors.\n One of the problems users may experience is problem signature.

Install the latest Windows updates

  1. Press Windows Key + S and enter update. Select Windows Update from the list of results.
  2. When Windows Update window opens, click on Check for updates button.
  3. Now Windows will start downloading the updates.
  4. Once an update is finished, Windows will notify you about the update.
    Once an update is finished, Windows will notify you about the update.

Run the SFC and DISM scans

  1. Press Windows + S to launch the Search menu, enter cmd in the text field, and click on the relevant search result.
  2. Enter this command in the Command prompt window and press Enter: sfc /scannow
    Enter this command in the Command prompt window and press Enter: sfc /scannow

Run the System File Checker

  1. Press Windows + S to launch the Search menu, enter cmd in the text field, and click on the relevant search result.
  2. Click Yes in the UAC prompt.
  3. Type the following and press Enter: sfc/scannow
    Type the following and press Enter: sfc/scannow
  4. Wait while the scan runs, and restart your PC.

Check your registry

  1. Press Windows + R to open Run, type regedit in the text field, and hit Enter to start Registry Editor.
    Press Windows + R to open Run, type regedit in the text field, and hit Enter to start Registry Editor.
  2. Navigate to the following key: Software\Microsoft\Windows\CurrentVersion\Policies\System
  3. Locate the problem signature key on the right, and double-click it to open its properties.
  4. Set its value to 0 (zero), and click on OK.

Reset the Windows Update components

  1. Right click on the Start icon and open Settings.
    Right click on the Start icon and open Settings.
  2. Click on Update and Security.
  3. Click on View update history.
  4. Click on View installed update history.
  5. Click on View installed update history again.
  6. Check if update KB3035583 is listed and uninstall it.
    Check if update KB3035583 is listed and uninstall it.

Run the DISM tool

  1. The DISM.MSC command will search the Windows installations directory and displays a list of available Windows installation files
  2. Click on Windows Installation and select Windows from the list
  3. Scroll down to Optional Features and click on Install
  4. Restart your computer
    Restart your computer
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