The error is a problem signature cannot be determined. As a result, some software, including Microsoft Office applications, will refuse to run.
The problem is specific to Windows 10, and many other users have reported the same problem.
- When you’ve been using your Windows 10 PC for a while, it is inevitable to encounter certain errors.\n One of the problems users may experience is problem signature.
Install the latest Windows updates
- Press Windows Key + S and enter update. Select Windows Update from the list of results.
- When Windows Update window opens, click on Check for updates button.
- Now Windows will start downloading the updates.
- Once an update is finished, Windows will notify you about the update.
Run the SFC and DISM scans
- Press Windows + S to launch the Search menu, enter cmd in the text field, and click on the relevant search result.
- Enter this command in the Command prompt window and press Enter: sfc /scannow
Run the System File Checker
- Press Windows + S to launch the Search menu, enter cmd in the text field, and click on the relevant search result.
- Click Yes in the UAC prompt.
- Type the following and press Enter: sfc/scannow
- Wait while the scan runs, and restart your PC.
Check your registry
- Press Windows + R to open Run, type regedit in the text field, and hit Enter to start Registry Editor.
- Navigate to the following key: Software\Microsoft\Windows\CurrentVersion\Policies\System
- Locate the problem signature key on the right, and double-click it to open its properties.
- Set its value to 0 (zero), and click on OK.
Reset the Windows Update components
- Right click on the Start icon and open Settings.
- Click on Update and Security.
- Click on View update history.
- Click on View installed update history.
- Click on View installed update history again.
- Check if update KB3035583 is listed and uninstall it.
Run the DISM tool
- The DISM.MSC command will search the Windows installations directory and displays a list of available Windows installation files
- Click on Windows Installation and select Windows from the list
- Scroll down to Optional Features and click on Install
- Restart your computer