Fix Windows Update Service Not Running

I recently encountered an issue with the Windows Update service not running, which can prevent important updates from being installed on your computer. In this article, we will explore various solutions to resolve this problem and ensure that your Windows Update service is up and running smoothly.

Why It Fails to Update

If the Windows Update service is not running on your computer, it can be frustrating and prevent you from accessing important updates and security patches. There are several reasons why the service may fail to update. Here are a few possible causes and solutions:

1. Corrupted Windows Update components: Sometimes, the files and components responsible for Windows Update can become corrupted, leading to service failure. To fix this issue, you can try resetting the Windows Update components.

Instructions:
– Press the Windows key + X and select “Command Prompt (Admin)” to open an elevated Command Prompt.
– Type the following commands one by one, pressing Enter after each one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
– After stopping the services, type the following commands to rename the SoftwareDistribution and Catroot2 folders:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
– Finally, restart the stopped services by typing the following commands:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2. Network connectivity issues: Poor or unstable internet connection can also cause Windows Update to fail. Ensure that your internet connection is stable and try running the Windows Update troubleshooter to identify and fix any network-related issues.

3. Third-party software conflicts: Sometimes, third-party software can interfere with the Windows Update service, preventing it from running properly. To troubleshoot this, try disabling any antivirus or firewall software temporarily and check if the Windows Update service starts working.

4. Outdated Windows installation: If you are using an outdated version of Windows, it could cause issues with the Windows Update service. Make sure your operating system is up to date by installing the latest updates and patches released by Microsoft.

5. Insufficient disk space: Lack of free space on your hard drive can also prevent Windows Update from running successfully. Check the available disk space on your computer and make sure you have enough room for the updates to be downloaded and installed.

Top 6 Solutions

  1. Restart the Windows Update Service
  2. Check if the service is set to Automatic
  3. Run the Windows Update Troubleshooter
  4. Reset the Software Distribution Folder
  5. Perform a System File Check
  6. Reinstall Windows Update components

Prioritize Data Security

Lock and key

1. Backup your important files: Before making any changes to your system, it’s always wise to create a backup of your important files. This can be done by transferring them to an external storage device like a USB flash drive or using cloud storage services like OneDrive.

2. Ensure you are using a genuine Microsoft Windows: Using a genuine copy of Microsoft Windows is essential to maintain data security. Counterfeit or pirated versions may contain malware or other vulnerabilities that can compromise your system’s security.

3. Keep your operating system up to date: Regularly installing the latest updates from Microsoft helps protect your computer from security threats. Ensure that your Windows operating system is fully updated to the latest version, such as Windows 11.

4. Enable Windows Defender or install a reliable antivirus program: Windows Defender is a built-in security feature in Microsoft Windows that provides real-time protection against viruses and malware. If you prefer using a third-party antivirus program, make sure it is reputable and regularly updated.

5. Be cautious with downloads: When troubleshooting the Windows Update Service, you may come across various software or patches. Only download files from trusted sources to avoid downloading malicious files that could compromise your data security.

6. Use strong and unique passwords: Secure your personal computer and Microsoft account by using strong and unique passwords. Avoid using common passwords or reusing passwords across different platforms to minimize the risk of unauthorized access.

7. Implement file and folder permissions: Set appropriate file and folder permissions to restrict access to sensitive data. This ensures that only authorized users can modify or access certain files, enhancing data security.

8. Consider encrypting your hard disk drive: Encrypting your hard disk drive adds an extra layer of protection to your data. It prevents unauthorized access to your files in case your computer gets stolen or falls into the wrong hands.

By prioritizing data security while addressing the “Windows Update Service Not Running” issue, you can safeguard your personal information and maintain the integrity of your system. These steps will help you troubleshoot the problem while keeping potential risks at bay.

Restart the Update Service

To restart the Windows Update Service and fix the “Windows Update Service Not Running” issue, follow these steps:

Step 1: Press the “Windows” key on your keyboard and type “Services”. Click on the “Services” app that appears in the search results.

Step 2: In the “Services” window, scroll down and look for “Windows Update”. Right-click on it and select “Stop” from the context menu. This will temporarily stop the Windows Update Service.

Step 3: Now, open the File Explorer by pressing the “Windows” key and “E” simultaneously. Navigate to the following directory: C:\Windows\SoftwareDistribution.

Step 4: Once you’re in the “SoftwareDistribution” folder, select all the files and folders inside it, and then press the “Delete” key on your keyboard. This will clear the temporary update files.

Step 5: Go back to the “Services” window and right-click on the “Windows Update” service again. This time, select “Start” from the context menu to restart the service.

Step 6: After restarting the Windows Update Service, close the “Services” window and open the “Settings” app by pressing the “Windows” key and “I” simultaneously.

Step 7: In the “Settings” app, click on “Update & Security” and then select “Windows Update” from the left-hand side menu.

Step 8: Click on the “Check for updates” button to manually check for any available updates. Windows will now attempt to download and install the latest updates.

Step 9: If the issue persists, you can try running the Windows Update Troubleshooter. To do this, press the “Windows” key and type “Troubleshoot”. Click on the “Troubleshoot” app that appears in the search results. In the Troubleshoot window, scroll down and select “Windows Update” under the “Get up and running” section. Click on the “Run the troubleshooter” button and follow the on-screen instructions.

Utilize the Troubleshooter

If you’re facing issues with the Windows Update service not running, the Troubleshooter can be a handy tool to help you resolve the problem. Here’s how you can use it to get your Windows Update service up and running again.

1. Press the Windows key + R to open the Run dialog box. Type “control” and hit Enter to open the Control Panel.

2. In the Control Panel, set the “View by” option to “Category” and click on “System and Security.”

3. Under the “System and Security” section, click on “Troubleshoot common computer problems.”

4. In the Troubleshooting window, click on “Fix problems with Windows Update” under the “System and Security” section.

5. The Troubleshooter will now scan for any issues related to Windows Update. Once the scan is complete, it will provide you with a list of problems it has detected.

6. Click on “Apply this fix” or “Next” (depending on the version of Windows you’re using) to let the Troubleshooter attempt to fix the detected problems automatically.

7. Follow the on-screen instructions provided by the Troubleshooter to complete the troubleshooting process.

8. After the Troubleshooter has finished fixing the issues, restart your computer.

9. Once your computer restarts, check if the Windows Update service is now running properly. To do this, press the Windows key + R to open the Run dialog box, type “services.msc,” and hit Enter.

10. In the Services window, locate the “Windows Update” service. Right-click on it and select “Properties.”

11. In the Properties window, make sure the “Startup type” is set to “Automatic.” If it’s not, select “Automatic” from the drop-down menu.

12. Click on the “Start” button below the “Service status” section to start the Windows Update service.

13. Finally, click on “Apply” and then “OK” to save the changes.

By following these steps and utilizing the Troubleshooter, you should be able to fix the issue of the Windows Update service not running. Remember to restart your computer after the troubleshooting process and ensure that the Windows Update service is set to start automatically for smooth future updates.

Reset Registry Keys

1. Press the Windows key + R on your keyboard to open the Run dialog box.
2. Type “regedit” and press Enter to open the Registry Editor.
3. In the Registry Editor, navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
4. Right-click on the WindowsUpdate key and select “Export” to create a backup of the key. Save it to a location of your choice.
5. After creating the backup, right-click on the WindowsUpdate key again and select “Delete” to remove it.
6. Now, navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
7. Right-click on the WindowsUpdate key and select “Export” to create a backup. Save it to the same location as the previous backup.
8. Once the backup is created, right-click on the WindowsUpdate key and select “Delete” to remove it.
9. Close the Registry Editor and restart your computer.

After restarting, Windows will automatically recreate the deleted registry keys, which should help resolve the issue with Windows Update Service not running.

Run DISM and SFC Commands

To fix the Windows Update Service Not Running issue, you can try running the DISM (Deployment Image Servicing and Management) and SFC (System File Checker) commands. These commands can help identify and repair any corrupted system files that may be causing the problem.

To run the DISM command, follow these steps:

1. Open Command Prompt as an administrator:
– Press the Windows key, type “Command Prompt” in the search bar.
– Right-click on “Command Prompt” and select “Run as administrator”.

2. Run the DISM command:
– In the Command Prompt window, type the following command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth

3. Wait for the command to complete:
– The DISM command will scan your system for any issues and attempt to repair them. This process may take some time, so be patient and let it complete.

Once the DISM command has finished, you can proceed to run the SFC command:

1. Open Command Prompt as an administrator:
– Press the Windows key, type “Command Prompt” in the search bar.
– Right-click on “Command Prompt” and select “Run as administrator”.

2. Run the SFC command:
– In the Command Prompt window, type the following command and press Enter: SFC /scannow

3. Wait for the command to complete:
– The SFC command will scan your system files for any issues and attempt to repair them. This process may also take some time, so allow it to finish.

After running both commands, restart your computer and check if the Windows Update Service is now running properly. If the issue persists, you may need to further troubleshoot or seek additional assistance.

Consider System Restore

To initiate a System Restore, follow these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type “rstrui” and press Enter to launch the System Restore utility.
3. In the System Restore window, click “Next” to proceed.
4. You will see a list of available restore points. Select a restore point that predates the issue of the Windows Update Service not running.
5. Click “Next” and then “Finish” to confirm your selection and begin the restoration process.

Keep in mind that System Restore will not affect your personal files, such as documents or photos, but it may uninstall recently installed software or updates. Therefore, it’s advisable to create a backup of any important files before proceeding with System Restore.

After the restoration process is complete, your computer will restart, and the settings should revert to the selected restore point. Check if the Windows Update Service is now running properly.

If the issue persists or if you do not have any suitable restore points available, you may need to explore other troubleshooting methods. However, System Restore is often a quick and effective solution for resolving various system-related issues.

Remember to regularly create restore points on your computer to have a fallback option in case of future problems. This can be done by accessing the System Protection settings on your system.

By considering System Restore as a troubleshooting option, you can potentially fix the Windows Update Service not running issue and resume regular updates on your Windows operating system.

Opt for Clean Installation

If you’re experiencing issues with the Windows Update service not running, a clean installation may be the solution you need. This process involves reinstalling Windows on your computer, which can help fix any underlying problems that might be causing the update service to malfunction.

Before you begin, make sure you have a backup of all your important files and data. A clean installation will erase everything on your computer, so it’s crucial to have a backup to restore your files afterward.

Here’s how to perform a clean installation:

1. Create a bootable USB flash drive with the Windows installation media. You can download the official Windows 10/11 ISO file from the Microsoft website and use a tool like Rufus to create the bootable USB.

2. Connect the USB flash drive to your computer and restart it. Press the appropriate key (usually F12 or ESC) to access the boot options menu. Choose the USB drive as the primary boot device.

3. Follow the on-screen instructions to start the Windows installation. Select your language, time zone, and keyboard layout preferences.

4. When you reach the installation type screen, select “Custom: Install Windows only (advanced)”.

5. On the next screen, you’ll see a list of partitions. Delete all existing partitions by selecting each one and clicking “Delete”. This will remove all data from your computer, so make sure you have a backup.

6. After deleting all partitions, click “Next” to continue with the installation. Windows will create new partitions and install the operating system.

7. Follow the prompts to complete the installation process. Windows will ask you to set up a username, password, and other preferences.

8. Once the installation is complete, you can reinstall your programs, copy back your files from the backup, and configure any settings you had previously.

Performing a clean installation can resolve issues with the Windows Update service not running by starting fresh with a clean system. It eliminates any potential conflicts or corrupted files that might be causing the problem.

Addressing 0xC1900101 Errors

If you encounter a 0xC1900101 error while trying to update Windows, there are a few steps you can take to resolve the issue. Here’s what you can do:

1. Disable antivirus and firewall: Sometimes, third-party antivirus or firewall software can interfere with the update process. Temporarily disable them before attempting the update.

2. Disconnect unnecessary peripherals: Unplug any external devices or peripherals, such as printers or external hard drives, that are connected to your computer. These devices can sometimes cause conflicts during the update.

3. Update device drivers: Outdated or incompatible device drivers can also trigger the 0xC1900101 error. Update your drivers by following these steps:

a. Press the Windows key + X and select “Device Manager.”
b. Locate the device with a yellow exclamation mark, right-click on it, and select “Update driver.”
c. Choose the option to search automatically for updated driver software.
d. Repeat this process for all devices with an exclamation mark.

4. Run the Windows Update troubleshooter: Windows has a built-in troubleshooter that can automatically detect and fix common update issues. To run the Windows Update troubleshooter:

a. Press the Windows key + I to open the Settings app.
b. Go to “Update & Security” and select “Troubleshoot” from the left-hand menu.
c. Click on “Additional troubleshooters” and select “Windows Update.”
d. Follow the on-screen instructions to complete the troubleshooting process.

5. Perform a clean boot: A clean boot starts Windows with a minimal set of drivers and startup programs, which can help identify software conflicts. To perform a clean boot:

a. Press the Windows key + R, type “msconfig,” and hit Enter.
b. In the System Configuration window, go to the “Services” tab and check the option to “Hide all Microsoft services.”
c. Click on “Disable all” and then go to the “Startup” tab.
d. Click on “Open Task Manager” and disable all startup programs.
e. Close the Task Manager and click “OK” in the System Configuration window.
f. Restart your computer and try updating Windows again.

By following these steps, you should be able to address the 0xC1900101 error and successfully update Windows. Remember to re-enable any disabled antivirus, firewall, or startup programs after the update process is complete.

Resolving Other Common Errors

If you are still experiencing issues with the Windows Update service not running after trying the previous solutions, there are a few other common errors that you can resolve.

One common error is when the Windows Update service is not set to start automatically. To fix this, follow these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type “services.msc” and press Enter to open the Services window.
3. Scroll down and locate the “Windows Update” service.
4. Right-click on the service and select “Properties.”
5. In the Properties window, under the “General” tab, make sure the “Startup type” is set to “Automatic.”
6. Click on the “Apply” button and then click “OK” to save the changes.
7. Restart your computer and check if the Windows Update service is running properly.

Another error that can occur is when the Windows Update components are corrupted. To fix this, you can use the Windows Update Troubleshooter. Here’s how:

1. Press the Windows key + I to open the Settings app.
2. Click on “Update & Security” and then select “Troubleshoot” from the left menu.
3. Under the “Get up and running” section, click on “Windows Update” and then click on the “Run the troubleshooter” button.
4. Follow the on-screen instructions to let the troubleshooter detect and fix any issues with the Windows Update components.

If the troubleshooter doesn’t resolve the issue, you can try resetting the Windows Update components manually. Here’s how:

1. Press the Windows key + X and select “Command Prompt (Admin)” or “Windows PowerShell (Admin)” from the menu.
2. In the command prompt or PowerShell window, type the following commands one by one and press Enter after each command:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3. After stopping the services, type the following commands to rename the software distribution and catroot2 folders:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old

4. Finally, restart the stopped services by running these commands:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5. Close the command prompt or PowerShell window and restart your computer.

If none of these solutions work, it may be worth checking if your computer meets the system requirements for Windows updates, especially if you recently upgraded to Windows 11. Make sure you have enough free disk space and that your computer is running a 64-bit version of Windows if necessary.

More Help Available

If you are encountering the issue of Windows Update Service not running, there are a few steps you can take to resolve it.

First, try restarting your computer and then checking for updates again. Sometimes a simple restart can fix the issue.

If that doesn’t work, you can try resetting the Windows Update components. To do this, follow these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type “services.msc” and press Enter to open the Services window.
3. Scroll down and locate the “Windows Update” service.
4. Right-click on it and select “Stop”.
5. Open File Explorer and navigate to the following folder: C:\Windows\SoftwareDistribution.
6. Delete all the files and folders inside the SoftwareDistribution folder.
7. Go back to the Services window, right-click on the “Windows Update” service, and select “Start” to restart it.

After resetting the Windows Update components, try checking for updates again to see if the issue has been resolved.

If the problem persists, you can try running the Windows Update Troubleshooter. This built-in tool can automatically detect and fix common issues with Windows Update. To run the troubleshooter, follow these steps:

1. Press the Windows key + I to open the Settings app.
2. Click on “Update & Security” and then select “Troubleshoot” from the left sidebar.
3. Scroll down and click on “Windows Update” under the “Get up and running” section.
4. Click on “Run the troubleshooter” and follow the on-screen instructions.

The troubleshooter will attempt to identify and resolve any issues with the Windows Update service.

If none of these steps help, you may need to consider more advanced troubleshooting methods or seek assistance from a professional. It is also important to ensure that your computer has a stable internet connection and enough disk space for the updates to be downloaded and installed.

Remember to regularly check for updates, as they often include important security patches and improvements for your system. Keeping your computer up to date can help ensure its stability and security.

If you use OneDrive, it is recommended to sync your files before performing any troubleshooting steps that may require restarting your computer. This will help prevent any data loss or syncing issues.

Additional Options Explored

  • Restart the Windows Update Service: This can be done by opening the Services window, locating the Windows Update service, right-clicking on it, and selecting Restart.
  • Run Windows Update Troubleshooter: Use the built-in Windows Update Troubleshooter tool to automatically detect and fix common issues with the Windows Update service.
  • Check Internet Connection: Make sure your device is properly connected to the internet and there are no network issues preventing the Windows Update service from running.
  • Disable Third-Party Antivirus/Firewall: Temporarily disable any third-party antivirus or firewall software as they may interfere with the Windows Update process.
  • Clear Windows Update Cache: Delete the contents of the SoftwareDistribution folder to clear any corrupt or incomplete update files that might be causing the issue.
  • Reset Windows Update Components: Use the Command Prompt to reset the Windows Update components to their default settings.
  • Check for Disk Errors: Run the built-in Windows Disk Check utility to scan and fix any errors on your computer’s hard drive that may be affecting the Windows Update service.
  • Perform a System Restore: If the issue started recently, you can try restoring your computer to a previous state when the Windows Update service was working correctly.
  • Update Device Drivers: Ensure that all device drivers on your computer are up to date as outdated drivers can sometimes cause issues with the Windows Update service.
  • Reinstall Windows Update Agent: If all else fails, you can try reinstalling the Windows Update Agent to resolve any underlying issues with the service.

F.A.Qs

Why is my Windows Update not working?

Your Windows Update may not be working because a file needed by Windows Update is likely damaged or missing. To resolve this issue, you can try restarting your device and running the setup again. If that doesn’t work, you can use the Disk Cleanup utility to clean up temporary files and system files. For more information, you can refer to the Disk cleanup in Windows guide.

Why is my Windows 10 failing to update?

Your Windows 10 may be failing to update due to various reasons, such as insufficient storage space, outdated drivers, or missing Windows program files.

How do I fix a corrupted Windows Update?

To fix a corrupted Windows Update, you can try the following steps:

1. Run the Windows Update Troubleshooter tool.
2. Restart Windows Update related services.
3. Reset Windows Components to solve the problem.
4. Run the System File Checker (SFC) scan.
5. Execute the DISM command.
6. Temporarily disable your antivirus.
7. Restore Windows 10 from a backup.